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OnePlus Watch 3 ECG Not Working

If ECG isn't working on your OnePlus Watch 3, follow this troubleshooting guide.


Check Regional Availability

ECG available in:

  • USA (FDA approved), EU (CE marked), UK, Canada, Australia, Singapore, Hong Kong

If not available: ECG cannot be enabled (software locked by region).


No ECG App Found

  1. Update watch software: Settings System System updates
  2. Complete ECG setup in OnePlus Health app
  3. Factory reset if app still missing

ECG Always Shows "Inconclusive"

Check Your Technique:

  • Sit down: Arm resting on table at heart level
  • Watch snug: Tight enough not to move, not too tight
  • Finger on crown: Medium pressure, steady contact
  • Stay still: No talking or moving for 60 seconds

Environmental Fixes:

  • Room temperature (not too cold)
  • Not immediately after exercise
  • Avoid caffeine 2 hours before
  • Well hydrated (dry skin affects reading)

ECG Crashes or Freezes

  1. Restart watch: Hold crown 10 seconds
  2. Update software: Install latest updates
  3. Recalibrate ECG: OnePlus Health Device ECG Recalibrate

ECG Worked Before, Now Doesn't

  • Check battery above 15%
  • May disable when traveling internationally
  • Recalibrate ECG in OnePlus Health app
  • Contact support if persistent

See Also: Does OnePlus Watch 3 Have ECG|How to Use ECG|How to Check Vascular Health