Galaxy Watch 8 Troubleshooting Guide
Quick solutions for the most common Galaxy Watch 8 problems. Start with the simplest fix and work your way through if needed.
Charging Problems
Not Charging
- Test with a different USB cable and power outlet
- Clean charging contacts with isopropyl alcohol
- Verify magnetic alignment on the dock
Slow Charging
- Use a 5-10W adapter (higher wattage doesn't help)
- Charge at room temperature (15-35°C)
- Remove watch from case if using one
Detailed charging troubleshooting →
Notification Issues
Not Receiving Notifications
- Check
Galaxy Wearableapp →Notifications→ Enable - Verify app-specific permissions
- Disable Do Not Disturb mode
Delayed Notifications
- Disable battery optimization for
Galaxy Wearable - Ensure apps aren't in Secure Folder
Detailed notification troubleshooting →
Bluetooth/Pairing Problems
Won't Pair
- Keep devices within 3 feet
- Restart both phone and watch
- Clear Bluetooth cache on phone
Keeps Disconnecting
- Update
Galaxy Wearableapp - Clear app data and re-pair
- Check for Bluetooth interference
Detailed pairing troubleshooting →
WiFi Issues
Can't Connect
- Use 2.4GHz network (5GHz has limited support)
- Verify password is correct
- Restart router and watch
Connection Drops
- Check router timeout settings
- Reset network settings on watch
Detailed WiFi troubleshooting →
Audio Problems
No Sound
- Check volume is turned up
- Verify Do Not Disturb is off
- Test different audio types (notifications, alarms, media)
Distorted Audio
- Clean speaker grille carefully
- Check for moisture in speaker area
Detailed audio troubleshooting →
Performance Issues
Slow or Laggy
- Restart the watch (hold power button 10-15 seconds)
- Close background apps
- Clear app caches
Battery Draining Fast
- Check battery usage in Settings
- Reduce screen brightness
- Disable always-on display
Reset Options
When other troubleshooting fails:
- Soft Reset: Hold power button 10-15 seconds (preserves data)
- Factory Reset: Settings → General → Reset → Factory data reset (erases all data)
Try the Simple Fixes First
Most issues resolve with a restart, checking connections, or verifying settings. Only escalate to factory reset or support contact after trying basic troubleshooting.
See Also: Galaxy Watch 8 Not Charging|Galaxy Watch 8 Not Pairing|How to Reset Galaxy Watch 8