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Galaxy Watch 7 Not Pairing - Troubleshooting

If your Galaxy Watch 7 won't pair with your phone, work through these troubleshooting steps in order. Most issues are resolved by the first few steps.


Quick Fixes (Try First)

Start with these basic troubleshooting steps.

  • Restart both devices: Power off phone and watch, wait 30 seconds, turn both back on.

  • Verify Bluetooth is on: Phone Settings Bluetooth ensure ON.

  • Move closer: Keep devices within 3 feet during pairing.

  • Update Galaxy Wearable: Check Google Play Store for app updates.

  • Check compatibility: Requires Android 10+ with Google Play Services.


If Watch Isn't Found

Try these steps if your phone doesn't detect the watch.

  • Enter pairing mode: New watches auto-enter pairing mode. For older watches, go to Settings Connections Bluetooth.

  • Forget previous pairings: Remove old watch entries from phone Bluetooth settings.

  • Toggle Bluetooth: Turn phone's Bluetooth off and back on.

  • Add new device: In Galaxy Wearable, tap menu Pair new device.


Advanced Troubleshooting

If basic fixes don't work, try these advanced steps.

  • Clear Galaxy Wearable Data: Phone Settings Apps Galaxy Wearable Storage Clear Data and Clear Cache. Reopen app and try pairing again.

  • Reset Watch Network Settings: Settings General Reset Reset network settings.

  • Factory Reset Watch (last resort): Settings General Reset Factory data reset.


When to Contact Samsung

Contact support if you've tried all steps, multiple phones fail to pair, or suspect hardware issues. Samsung Members app, 1-800-SAMSUNG, or service center.


See Also: How to Pair|What Phones Compatible|How to Reset