Galaxy Watch 6 Classic Not Charging - Troubleshooting
If your Galaxy Watch 6 Classic won't charge, follow these steps in order. Most charging issues are caused by dirty contacts, improper positioning, or faulty power sources.
Quick Diagnostic
| Issue | First Check |
|---|---|
| No response at all | Is charger plugged in and outlet working? |
| Intermittent charging | Is watch positioned correctly on pad? |
| Slow charging | Are you using Samsung charger with wall adapter? |
| Watch getting hot | Remove from charger, let cool, then retry |
Basic Troubleshooting
Step 1: Clean charging contacts
- Wipe back of watch with soft, dry cloth
- Remove any sweat, debris, or residue
- Wipe charger surface clean
- Ensure both are completely dry
Step 2: Check all connections
- USB cable fully inserted into charger
- Cable fully inserted into power adapter
- Adapter plugged into working outlet
- Try different outlet to test
Step 3: Reposition watch
- Center watch on charging pad, back facing down
- Magnets should align and you'll feel a slight "snap"
- Charging indicator should appear on screen
- Remove any case from watch if using one
Step 4: Restart watch
- Press and hold Home button tap
Restart - If watch won't turn on, leave on charger for 15-30 minutes (completely dead battery needs time)
Advanced Troubleshooting
- Test different charger: Try another Samsung watch charger, or use Wireless PowerShare from a compatible Samsung phone
- Try different power adapter: Use a higher-wattage wall adapter instead of USB port
- Safe Mode test: Power off watch, turn on while holding Back button until "Safe mode" appears, test charging
- Factory reset (last resort): Back up data first via Galaxy Wearable, then
SettingsGeneralResetFactory data reset
USB Ports Are Often Too Weak
Computer USB ports often don't provide enough power for efficient charging. Always use a wall adapter (at least 5V/1A, ideally 9V/1.67A) for proper charging speed.
Specific Problems
-
Shows charging but percentage doesn't increase: Low-power charger, watch too hot, or software glitch. Use higher-wattage adapter, let watch cool, or restart watch.
-
Charging starts then stops: Loose connection, dirty contacts, or damaged cable. Clean thoroughly, try different cable, use a stand to keep watch stable.
-
Watch gets too hot: Remove from charger immediately, let cool 10-15 minutes, move charger to cooler location, remove any case.
Signs of Hardware Issues
Contact Samsung support if:
- Visible damage to charging contacts on watch or charger
- Watch back is bulging (swollen battery — stop using immediately)
- Charger confirmed working with other device but watch still won't charge
- You've tried all troubleshooting steps
Support: Samsung Members app, 1-800-SAMSUNG (USA), or authorized service center.
See Also: How to Charge|Battery Drain Fix|How Long Does Battery Last