Skip to main content

Galaxy Watch 6 Classic Not Charging - Troubleshooting

If your Galaxy Watch 6 Classic won't charge, follow these steps in order. Most charging issues are caused by dirty contacts, improper positioning, or faulty power sources.


Quick Diagnostic

IssueFirst Check
No response at allIs charger plugged in and outlet working?
Intermittent chargingIs watch positioned correctly on pad?
Slow chargingAre you using Samsung charger with wall adapter?
Watch getting hotRemove from charger, let cool, then retry

Basic Troubleshooting

Step 1: Clean charging contacts

  • Wipe back of watch with soft, dry cloth
  • Remove any sweat, debris, or residue
  • Wipe charger surface clean
  • Ensure both are completely dry

Step 2: Check all connections

  • USB cable fully inserted into charger
  • Cable fully inserted into power adapter
  • Adapter plugged into working outlet
  • Try different outlet to test

Step 3: Reposition watch

  • Center watch on charging pad, back facing down
  • Magnets should align and you'll feel a slight "snap"
  • Charging indicator should appear on screen
  • Remove any case from watch if using one

Step 4: Restart watch

  • Press and hold Home button tap Restart
  • If watch won't turn on, leave on charger for 15-30 minutes (completely dead battery needs time)

Advanced Troubleshooting

  • Test different charger: Try another Samsung watch charger, or use Wireless PowerShare from a compatible Samsung phone
  • Try different power adapter: Use a higher-wattage wall adapter instead of USB port
  • Safe Mode test: Power off watch, turn on while holding Back button until "Safe mode" appears, test charging
  • Factory reset (last resort): Back up data first via Galaxy Wearable, then Settings General Reset Factory data reset

Specific Problems

  • Shows charging but percentage doesn't increase: Low-power charger, watch too hot, or software glitch. Use higher-wattage adapter, let watch cool, or restart watch.

  • Charging starts then stops: Loose connection, dirty contacts, or damaged cable. Clean thoroughly, try different cable, use a stand to keep watch stable.

  • Watch gets too hot: Remove from charger immediately, let cool 10-15 minutes, move charger to cooler location, remove any case.


Signs of Hardware Issues

Contact Samsung support if:

  • Visible damage to charging contacts on watch or charger
  • Watch back is bulging (swollen battery — stop using immediately)
  • Charger confirmed working with other device but watch still won't charge
  • You've tried all troubleshooting steps

Support: Samsung Members app, 1-800-SAMSUNG (USA), or authorized service center.


See Also: How to Charge|Battery Drain Fix|How Long Does Battery Last