Galaxy Watch 5 Not Charging: Troubleshooting Guide
If your Galaxy Watch 5 isn't charging, most issues are resolved by cleaning contacts, ensuring proper alignment, or using an adequate power adapter.
Quick Checks
Verify these first before troubleshooting.
- Charging cable is plugged into a working power outlet
- Watch is properly centered on the charging pad
- No debris between watch back and charger
- Watch screen shows charging indicator when placed on charger
Common Solutions
Work through these fixes in order.
1. Clean Charging Contacts
- Unplug the charger
- Wipe the watch back (sensor area) with a soft, slightly damp cloth
- Clean the charging pad surface
- Dry completely before reconnecting
2. Check Alignment
- Remove watch from charger
- Place watch back (sensor side) centered on the charging pad
- Adjust position until charging indicator appears
- The watch should align magnetically
3. Verify Power Source
- Use a 5V/2A or higher power adapter (not a computer USB port)
- Try a different wall outlet
- Test with a different USB power adapter
4. Dry the Watch
- If watch or charger is wet, dry completely with a soft cloth
- Wait 30+ minutes before attempting to charge
- Never charge while wet
Additional Troubleshooting
If basic solutions don't work, try these steps.
Restart the Watch: Press and hold the Home button Tap Restart Place on charger after restart
Force Restart (Unresponsive Watch): Press and hold both buttons for 7-10 seconds Release when Samsung logo appears Try charging
Remove Watch Case: Thick protective cases can block wireless charging. Try charging without the case.
Check for Overheating: If watch is hot, let it cool for 15-30 minutes before charging. Charging temperature range is 0°C to 45°C.
Deeply Discharged Battery: If watch appears completely dead, place on charger and wait 10-15 minutes. Charging indicator may not appear immediately.
When to Seek Help
Contact Samsung support if:
- None of the troubleshooting steps work
- Watch charges briefly then stops
- Charging indicator shows but battery percentage doesn't increase
- Battery is swelling (watch feels puffy)
- Watch gets extremely hot while charging
Charging Best Practices
Prevent future issues with these habits.
- Clean contacts weekly if you work out regularly
- Use official Samsung charger when possible
- Charge in a cool, dry place
- Ensure proper alignment each time
- Don't charge while wet or immediately after swimming
Most Common Fix
90% of charging issues are resolved by cleaning the watch back and charging pad. Sweat, dust, and debris accumulate over time and block the wireless charging connection.
See Also: How Long Does Battery Last|How to Reset Galaxy Watch 5