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Galaxy Watch 5 Not Charging: Troubleshooting Guide

If your Galaxy Watch 5 isn't charging, most issues are resolved by cleaning contacts, ensuring proper alignment, or using an adequate power adapter.


Quick Checks

Verify these first before troubleshooting.

  • Charging cable is plugged into a working power outlet
  • Watch is properly centered on the charging pad
  • No debris between watch back and charger
  • Watch screen shows charging indicator when placed on charger

Common Solutions

Work through these fixes in order.

1. Clean Charging Contacts

  • Unplug the charger
  • Wipe the watch back (sensor area) with a soft, slightly damp cloth
  • Clean the charging pad surface
  • Dry completely before reconnecting

2. Check Alignment

  • Remove watch from charger
  • Place watch back (sensor side) centered on the charging pad
  • Adjust position until charging indicator appears
  • The watch should align magnetically

3. Verify Power Source

  • Use a 5V/2A or higher power adapter (not a computer USB port)
  • Try a different wall outlet
  • Test with a different USB power adapter

4. Dry the Watch

  • If watch or charger is wet, dry completely with a soft cloth
  • Wait 30+ minutes before attempting to charge
  • Never charge while wet

Additional Troubleshooting

If basic solutions don't work, try these steps.

Restart the Watch: Press and hold the Home button Tap Restart Place on charger after restart

Force Restart (Unresponsive Watch): Press and hold both buttons for 7-10 seconds Release when Samsung logo appears Try charging

Remove Watch Case: Thick protective cases can block wireless charging. Try charging without the case.

Check for Overheating: If watch is hot, let it cool for 15-30 minutes before charging. Charging temperature range is 0°C to 45°C.

Deeply Discharged Battery: If watch appears completely dead, place on charger and wait 10-15 minutes. Charging indicator may not appear immediately.


When to Seek Help

Contact Samsung support if:

  • None of the troubleshooting steps work
  • Watch charges briefly then stops
  • Charging indicator shows but battery percentage doesn't increase
  • Battery is swelling (watch feels puffy)
  • Watch gets extremely hot while charging

Charging Best Practices

Prevent future issues with these habits.

  • Clean contacts weekly if you work out regularly
  • Use official Samsung charger when possible
  • Charge in a cool, dry place
  • Ensure proper alignment each time
  • Don't charge while wet or immediately after swimming

See Also: How Long Does Battery Last|How to Reset Galaxy Watch 5