How to Reset Samsung Galaxy Watch 5
The Galaxy Watch 5 supports two types of resets: a soft reset (restart) that preserves your data, and a factory reset that erases everything. Choose based on what you're trying to fix.
Soft Reset (Restart)
A restart fixes most minor issues without deleting data.
Method 1 - Using Settings:
- Swipe down from the watch face
- Tap the Settings gear icon
- Navigate to
GeneralReset - Select Restart and confirm
Method 2 - Using Power Button:
- Press and hold the Home button (top right)
- Tap Restart from the power menu
- Confirm the restart
Factory Reset
A factory reset erases all data and returns the watch to its original state. Use this for persistent problems or before selling your watch.
Before resetting:
- Sync health data with
Samsung Healthon your phone - Disable Find My Watch in the
Galaxy Wearableapp - Ensure watch has at least 30% battery
Method 1 - Watch Settings:
- Open
Settingson your watch - Navigate to
GeneralReset - Tap Factory data reset
- Enter your PIN if prompted
- Tap Delete all to confirm
Method 2 - Galaxy Wearable App:
- Open
Galaxy Wearableon your connected phone - Tap Watch settings
- Go to
GeneralReset - Tap Reset watch and confirm
Method 3 - Hardware Buttons (Unresponsive Watch):
- Press and hold both buttons (Home and Back) for 7-10 seconds
- Release when the Samsung logo appears
- Use the Home button to navigate to Wipe data/factory reset
- Press Back button to select
- Navigate to Yes and confirm
After Factory Reset
Complete these steps to set up your watch again.
- Follow on-screen setup instructions
- Pair with your phone using the
Galaxy Wearableapp - Sign in to your Samsung account to restore backed-up settings
- Check for software updates:
SettingsSoftware update
When to Reset
Consider resetting for these issues:
- Restart first: Laggy performance, app crashes, minor glitches
- Factory reset: Persistent connection problems, severe battery drain after updates, preparing to sell or trade
Try Restart First
Most issues resolve with a simple restart. Only perform a factory reset if problems persist after restarting and updating the software.
See Also: Battery Drain Fix|Not Pairing Troubleshooting