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How to Reset Samsung Galaxy Watch 5

The Galaxy Watch 5 supports two types of resets: a soft reset (restart) that preserves your data, and a factory reset that erases everything. Choose based on what you're trying to fix.


Soft Reset (Restart)

A restart fixes most minor issues without deleting data.

Method 1 - Using Settings:

  1. Swipe down from the watch face
  2. Tap the Settings gear icon
  3. Navigate to General Reset
  4. Select Restart and confirm

Method 2 - Using Power Button:

  1. Press and hold the Home button (top right)
  2. Tap Restart from the power menu
  3. Confirm the restart

Factory Reset

A factory reset erases all data and returns the watch to its original state. Use this for persistent problems or before selling your watch.

Before resetting:

  • Sync health data with Samsung Health on your phone
  • Disable Find My Watch in the Galaxy Wearable app
  • Ensure watch has at least 30% battery

Method 1 - Watch Settings:

  1. Open Settings on your watch
  2. Navigate to General Reset
  3. Tap Factory data reset
  4. Enter your PIN if prompted
  5. Tap Delete all to confirm

Method 2 - Galaxy Wearable App:

  1. Open Galaxy Wearable on your connected phone
  2. Tap Watch settings
  3. Go to General Reset
  4. Tap Reset watch and confirm

Method 3 - Hardware Buttons (Unresponsive Watch):

  1. Press and hold both buttons (Home and Back) for 7-10 seconds
  2. Release when the Samsung logo appears
  3. Use the Home button to navigate to Wipe data/factory reset
  4. Press Back button to select
  5. Navigate to Yes and confirm

After Factory Reset

Complete these steps to set up your watch again.

  1. Follow on-screen setup instructions
  2. Pair with your phone using the Galaxy Wearable app
  3. Sign in to your Samsung account to restore backed-up settings
  4. Check for software updates: Settings Software update

When to Reset

Consider resetting for these issues:

  • Restart first: Laggy performance, app crashes, minor glitches
  • Factory reset: Persistent connection problems, severe battery drain after updates, preparing to sell or trade

See Also: Battery Drain Fix|Not Pairing Troubleshooting