Samsung Galaxy Watch 4 Not Charging - Troubleshooting Guide
If your Galaxy Watch 4 isn't charging, follow these systematic troubleshooting steps.
Quick Diagnosis
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Proper Charging Signs: Watch vibrates when placed on charger, charging icon appears on screen, and battery percentage increases.
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Problem Signs: No vibration when placed on puck, no charging icon, and battery doesn't increase.
Most Common Fix: Clean Contacts
90% of charging issues are caused by dirty contacts.
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On Watch (back sensor area): Remove watch from charger, use slightly damp microfiber cloth, gently wipe the 4 gold charging pins. If corrosion present (green residue), use 90% isopropyl alcohol.
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On Charging Puck: Unplug charger from power, wipe circular surface with damp cloth, remove debris, lint, or residue, and dry completely.
Check Power Source
- Try different adapter: Use 5V/2A USB wall adapter (avoid fast chargers over 2A)
- Try different outlet: Use direct wall outlet, not power strip
- Inspect cable: Check for damage, ensure USB-C connector is firm
Verify Placement
- Place watch face-up on puck
- Center watch over charging area
- Fold bands away (don't let band sit between watch and puck)
- Remove metal bands if present (can interfere with charging)
Additional Steps
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If battery completely drained: Watch may show no response for 10-15 minutes. Leave on charger at least 30 minutes. First sign is a dim battery icon after 10-15 min.
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Temperature check: Won't charge if too hot or cold. Optimal range is 32°F to 95°F (0°C to 35°C). Let watch cool/warm to room temperature.
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Restart watch: Hold both buttons for 7-10 seconds to force restart. Try charging after restart.
Hardware Issues
Contact Samsung support if charging pins are bent, broken, or corroded beyond cleaning, if battery is swelling (watch back bulging - stop using immediately), or if there's physical damage to charging area or visible water damage.
Warranty: Free repair within 1 year if defective (water damage not covered)
Prevention
Clean contacts weekly, dry watch thoroughly after water exposure, and use official Samsung charging puck for best results.
See Also: How to Charge|Battery Drain Fix|How Long Does Battery Last