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Samsung Galaxy Watch 4 Not Charging - Troubleshooting Guide

If your Galaxy Watch 4 isn't charging, follow these systematic troubleshooting steps.


Quick Diagnosis

  • Proper Charging Signs: Watch vibrates when placed on charger, charging icon appears on screen, and battery percentage increases.

  • Problem Signs: No vibration when placed on puck, no charging icon, and battery doesn't increase.


Most Common Fix: Clean Contacts

90% of charging issues are caused by dirty contacts.

  • On Watch (back sensor area): Remove watch from charger, use slightly damp microfiber cloth, gently wipe the 4 gold charging pins. If corrosion present (green residue), use 90% isopropyl alcohol.

  • On Charging Puck: Unplug charger from power, wipe circular surface with damp cloth, remove debris, lint, or residue, and dry completely.


Check Power Source

  • Try different adapter: Use 5V/2A USB wall adapter (avoid fast chargers over 2A)
  • Try different outlet: Use direct wall outlet, not power strip
  • Inspect cable: Check for damage, ensure USB-C connector is firm

Verify Placement

  • Place watch face-up on puck
  • Center watch over charging area
  • Fold bands away (don't let band sit between watch and puck)
  • Remove metal bands if present (can interfere with charging)

Additional Steps

  • If battery completely drained: Watch may show no response for 10-15 minutes. Leave on charger at least 30 minutes. First sign is a dim battery icon after 10-15 min.

  • Temperature check: Won't charge if too hot or cold. Optimal range is 32°F to 95°F (0°C to 35°C). Let watch cool/warm to room temperature.

  • Restart watch: Hold both buttons for 7-10 seconds to force restart. Try charging after restart.


Hardware Issues

Contact Samsung support if charging pins are bent, broken, or corroded beyond cleaning, if battery is swelling (watch back bulging - stop using immediately), or if there's physical damage to charging area or visible water damage.

Warranty: Free repair within 1 year if defective (water damage not covered)


See Also: How to Charge|Battery Drain Fix|How Long Does Battery Last